ANSWERS TO YOUR QUESTIONS

What's the cost of shipping?

The monthly GFJoy subscription boxes ship FREE. We use the most affordable shipping for all other GFGoodys products.

When will you ship my subscription box?

Boxes are shipped around the 10th of the month.

How long will it take to arrive?

Items typically take 4-10 business days to arrive once shipped. Due to COVID-19 causing delays, please be patient with shipping services.

Where do you ship?

At this time, we only offer products to the continental United States. If you are in Alaska or Hawaii, contact me for shipping cost.

Do I have to pay sales tax?

Tax amounts are based on your shipping location and vary by county.  Our website automatically calculates sales tax when you enter a shipping location.

When will I be charged?

Your accounts will be charged within 24 hours of completing checkout. For the GFJoy subscription you will be charged on the 1st of each month.

How can I check my order status?

Go to “My Account” at the top of the page. When you login, you’ll see a list of recent orders. Here, you can cancel an order, view, or pay. You may not cancel orders after the orders have been shipped and orders cannot be canceled after the 1st of the month payment has been processed.

Can I change my subscription?

Sure! Login to your account and click "Manage Subscription". From there you can cancel your subscription or update your payment information.

When will I receive my credit?

Typically, credits take 7-10 business days to post from the time we process them. Depending on your bank, it may not show on your account until your next billing statement.

How do I track an order?

After your order has been shipped, you'll receive an email from us with tracking information. You may also obtain a tracking number by clicking “Order History” in the My Accounts links section. Once you sign in, you will see an order status and a tracking number.